1. Information We Collect
Presbyterian myPRES may collect the following types of information:
- Personal information such as name, email address, or account identifiers
- Information related to your use of the app, including interactions and activity
- Health-related information provided through the app where applicable
2. How We Use Information
We use collected information to:
- Provide and maintain app functionality
- Support user access to healthcare-related services
- Improve user experience and app performance
- Respond to user inquiries and requests
3. Data Retention
We retain user data only for as long as necessary to provide services and fulfill the purposes outlined in this policy.
Data is retained:
- While your account is active, or
- As required to comply with legal, regulatory, or healthcare obligations
When data is no longer required, it is securely deleted, anonymized, or retained as required to comply with applicable laws and regulations.
4. Data Deletion
Users may request deletion of their personal data at any time.
To request deletion, please contact us by phone:
- 505-923-5590
- Toll-free: 1-866-861-7444
Upon receiving a request, we will:
- Process and complete deletion within a reasonable timeframe (typically within 30 days)
- Retain only information required to comply with legal or regulatory obligations
If the app is uninstalled, data may still be retained in accordance with the retention practices described above.
5. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
To exercise these rights, please contact us using the phone numbers listed above.
6. Security and Compliance
We take appropriate administrative, technical, and physical measures to protect your information.
Where applicable, we comply with relevant healthcare privacy and security regulations, including HIPAA.
For more detailed information on Presbyterian Healthcare Services privacy practices, please visit:
https://www.phs.org/privacy-security
7. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- 505-923-5590
- Toll-free: 1-866-861-7444