Technology Test - Browser Requirements | Presbyterian Healthcare Services My Chart
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Safari Required

Safari must be used for your PHS Video Appointment. To change your default browser, go to 'Settings' and set Safari as your default.


Once you have changed your default browser, copy this link into your browser to finish testing your device. www.phs.org/TestYourDevice


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Chrome browser icon Samsung browser icon

Chrome or Samsung Required

Chrome or Firefox must be used for your PHS Video Appointment. To change your default browser, go to 'Settings' and set Google Chrome or Samsung as your default.


Once you have changed your default browser, copy this link into your browser to finish testing your device. www.phs.org/TestYourDevice


Test a different device
Safari browser icon Chrome browser icon Firefox browser icon Edge browser icon

Browser Requirement

Safari, Chrome, Firefox, or Edge must be used for your PHS Video Appointment. To change your default browser, go to your computer settings and set your default browser to one of those listed above.


Copy and Paste To Browser

Once you have changed your default browser, copy this link into your browser to finish testing your device.

www.phs.org/TestYourDevice

Download a Compatible Browser

If you don't have one of the browsers listed above, download one here.


Test a Different Device

Want to use a different phone, computer or tablet for your Telehealth video call?

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Unsupported Operating System

iOS 15 or Higher Required

PHS video calls require iOS 15 or higher.

Avoid problems with your appointment by updating your device now.

To update your device, tap 'Settings,' then 'General,' then 'Software Update.'

If your device cannot be updated, we suggest you use a different phone, computer or tablet for your video call.


Test a different device

iOS Upgrade Recommended

There is a known video quality issue with smartphones and tablets running iOS 14.2.

Avoid problems with your appointment by updating your device now.

To update your device, tap 'Settings,' then 'General,' then 'Software Update.'

If your device cannot be updated, we suggest you use a different phone, computer or tablet for your video call.


Test a different device